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Key Account Manager

40.0 hours (m/w/d)
MarysvilleUSA
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Position Summary:

We are seeking a dynamic and experienced Key Account Manager (KAM) to join our Motherson Vision Systems team in Troy, Michigan, with a focus on managing and growing relationships with North American EV OEMs. This role requires a highly motivated professional capable of interfacing directly with OEM customers, leading commercial negotiations, managing RFQs, driving strategic growth initiatives, and collaborating cross-functionally with engineering, finance, operations, and program management teams.

Was Sie leisten

  • Key Responsibilities:

    • Serve as the primary day-to-day commercial interface for assigned OEMs, acting as the voice of the customer internally.
    • Lead and coordinate the RFQ process, including quote initiation, cross-functional coordination, and submission of timely and competitive proposals.
    • Manage and track program financials including pricing, payment recovery, open tooling issues, and service parts.
    • Prepare and submit customer-specific documents including pricing programs, FX adjustments, and cost breakdowns.
    • Develop and execute customer-specific strategic sales plans to achieve sales, profitability, and growth targets.
    • Support strategic initiatives including CIP recovery, cost reduction opportunities, and tech savings implementation.
    • Attend OEM engineering change meetings, gate reviews, Fast Track sessions, and customer audits as required.
    • Maintain and update pricing records, forecasts, and commercial logs in relevant PLM/ERP/CRM systems.
    • Provide input to the annual business plan forecasts based on detailed market and account analysis.
    • Monitor and respond to customer satisfaction metrics and commercial issues.
    • Build strong customer relationships through regular visits, meetings, and timely communication.
    • Act as the internal advocate for the customer, driving alignment across technical, operational, and commercial teams.
    • Monitor competitor and market intelligence to develop strategies for customer retention and new business development.

Was wir anbieten

Benefits:

 

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Was wir suchen

  • Qualifications:

    Required:

    • Bachelor’s degree in Business, Engineering, Marketing, or a related field.
    • 5–10 years of experience in Automotive Tier 1 account management or technical sales.
    • High aptitude at building consensus across diverse teams of professionals.
    • Proven ability to build trust and an inclusive working environment to amplify results while reducing costs.
    • Strong knowledge of RFQ processes, commercial negotiations, and contract execution in an OEM environment.
    • Exceptional communication (English written and verbal), negotiation, and interpersonal skills.
    • High proficiency with Microsoft Office Suite (i.e. Excel, PowerPoint, Outlook, Teams).
    • Strong organizational skills with the ability to multitask and work independently in a fast-paced environment.
    • Willingness and ability to travel up to 25–35% (domestically and occasionally internationally).

    Preferred:

    • Experience with EV OEMs and knowledge of online Customer Portals.
    • Technical understanding of automotive vision systems including traditional reflective mirrors, cameras, digital displays.
    • Working knowledge of PLM and ERP systems; SAP and CRM tools such as Salesforce or Power BI.
    • Multilingual proficiency (specifically Spanish, Portuguese, German, Mandarin).
    • Background in engineering, ideally Mechanical or Mechatronics, is highly advantageous.

    Success Profile:

    • Self-starter with strong problem-solving and analytical thinking skills.
    • Customer-centric mindset with the ability to influence internal and external stakeholders.
    • Team-oriented with a proactive, hands-on approach and high attention to detail.
    • Strong commercial acumen combined with technical aptitude.
    • Adept at balancing multiple priorities and managing complex customer accounts.