Experienced
Key Account Manager
40.0 hours (m/w/d)Position Summary:
We are seeking a dynamic and experienced Key Account Manager (KAM) to join our Motherson Vision Systems team in Troy, Michigan, with a focus on managing and growing relationships with North American EV OEMs. This role requires a highly motivated professional capable of interfacing directly with OEM customers, leading commercial negotiations, managing RFQs, driving strategic growth initiatives, and collaborating cross-functionally with engineering, finance, operations, and program management teams.
What you'll do
Key Responsibilities:
- Serve as the primary day-to-day commercial interface for assigned OEMs, acting as the voice of the customer internally.
- Lead and coordinate the RFQ process, including quote initiation, cross-functional coordination, and submission of timely and competitive proposals.
- Manage and track program financials including pricing, payment recovery, open tooling issues, and service parts.
- Prepare and submit customer-specific documents including pricing programs, FX adjustments, and cost breakdowns.
- Develop and execute customer-specific strategic sales plans to achieve sales, profitability, and growth targets.
- Support strategic initiatives including CIP recovery, cost reduction opportunities, and tech savings implementation.
- Attend OEM engineering change meetings, gate reviews, Fast Track sessions, and customer audits as required.
- Maintain and update pricing records, forecasts, and commercial logs in relevant PLM/ERP/CRM systems.
- Provide input to the annual business plan forecasts based on detailed market and account analysis.
- Monitor and respond to customer satisfaction metrics and commercial issues.
- Build strong customer relationships through regular visits, meetings, and timely communication.
- Act as the internal advocate for the customer, driving alignment across technical, operational, and commercial teams.
- Monitor competitor and market intelligence to develop strategies for customer retention and new business development.
What we offer
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
What we are looking for
Qualifications:
Required:
- Bachelor’s degree in Business, Engineering, Marketing, or a related field.
- 5–10 years of experience in Automotive Tier 1 account management or technical sales.
- High aptitude at building consensus across diverse teams of professionals.
- Proven ability to build trust and an inclusive working environment to amplify results while reducing costs.
- Strong knowledge of RFQ processes, commercial negotiations, and contract execution in an OEM environment.
- Exceptional communication (English written and verbal), negotiation, and interpersonal skills.
- High proficiency with Microsoft Office Suite (i.e. Excel, PowerPoint, Outlook, Teams).
- Strong organizational skills with the ability to multitask and work independently in a fast-paced environment.
- Willingness and ability to travel up to 25–35% (domestically and occasionally internationally).
Preferred:
- Experience with EV OEMs and knowledge of online Customer Portals.
- Technical understanding of automotive vision systems including traditional reflective mirrors, cameras, digital displays.
- Working knowledge of PLM and ERP systems; SAP and CRM tools such as Salesforce or Power BI.
- Multilingual proficiency (specifically Spanish, Portuguese, German, Mandarin).
- Background in engineering, ideally Mechanical or Mechatronics, is highly advantageous.
Success Profile:
- Self-starter with strong problem-solving and analytical thinking skills.
- Customer-centric mindset with the ability to influence internal and external stakeholders.
- Team-oriented with a proactive, hands-on approach and high attention to detail.
- Strong commercial acumen combined with technical aptitude.
- Adept at balancing multiple priorities and managing complex customer accounts.