Customer Service
Experienced

Corporate Travel Agent

Full Time
Headquarter, Motherson Group Holdings Mexico
MonterreyMexico
Carlos Roman
HR Director

At Motherson, we’re committed to creating long-term jobs and advancing global careers. Featured on TIME’s World’s Best Companies list, we are a diversified global design, engineering, manufacturing, assembly and logistics specialist, delivering full-system solutions to customers across industries. With a focus on innovation, quality and sustainability, we strive to be a trusted industrialisation partner and an employer that nurtures a diverse, inclusive workplace.

Our global and regional headquarters act as key hubs connecting teams, businesses, and markets worldwide, supporting Motherson’s global operations and growth. These centres enable collaboration, facilitate informed decision-making, and provide the foundation for our diverse businesses. Join us to work in a dynamic global environment where your contribution plays a meaningful role in Motherson’s continued growth. 

What you'll do

  • Manage end-to-end corporate travel requirements. Airline bookings, Hotel & Car reservations
  • Plan, coordinate customized business and leisure travel programs based on requirements, policies and budgets
  • Handle flight reservations, ticketing, cancellations, re-issuance and refunds
  • High level of customer satisfaction through effective calls, emails, queries and travel-related requests
  • Manage and resolve customer escalations, grievances, and operational issues within defined timelines
  • Coordinate with airlines and travel partners regarding fares, availability, special deals, corporate contracts and sales queries
  • Support clients with travel policy compliance, cost-effective travel options and efficient booking solutions
  • Maintain, monitor Monthly DSR, achievement reports, MIS and reporting documents
  • Coordinate with internal teams, airlines, travel providers for a timely delivery of services

What we offer

  • Vacations
  • Christmas Bonus
  • Meals Voucher
  • Saving Fund
  • Health Insurance
  • Life Insurance

What we are looking for

  • Bachelor’s degree in a related field will be a plus
  • Minimum of 3 years’ experience as a Travel Agent
  • Experience in Corporate Travel Management
  • English and Spanish required
  • GDS: Amadeus, Galileo, Sabre & Worldspan
  • Operating Systems: Windows
  • Microsoft Office
  • Online Travel & Booking Tools